Hire terms & Conditions
These Terms and Conditions form part of the hire agreement between Let's Rack & Roll ("the Company") and the Hirer.
By hiring Equipment from the Company, the Hirer agrees to be bound by these Terms and Conditions.
1. Definitions
"Hirer" means the person named on the booking and hire agreement.
"Equipment" includes roof boxes, roof bars, fitting kits, keys, straps and any other items supplied by the Company.
The "Hire Period" begins when the Equipment is fitted or collected and ends when the Equipment is returned to the Company.
The Hirer must be at least 21 years old and hold a valid driving license.
2. Identification
The Hirer must provide:
• A valid driving license
• Vehicle registration number
• Motor insurer details
• Insurance policy number
The Company reserves the right to refuse hire if satisfactory identification cannot be provided.
3. Security Deposit
A refundable security deposit of £50 is required prior to collection.
The deposit will be refunded following the satisfactory return and inspection of the Equipment.
The deposit may be used towards any outstanding charges, damage, loss, theft or late return fees.
4. Collection and Inspection
The Hirer shall inspect the Equipment before departure and confirm that it is in satisfactory condition.
The Company may take photographs of the Equipment and vehicle before and after the hire period to record condition.
By accepting the Equipment, the Hirer acknowledges that it is fit for purpose and free from obvious defects.
5. Fitting and Use of Equipment
All Equipment will be fitted by Let's Rack & Roll.
The Hirer must not remove, alter, adjust or re-fit the Equipment during the Hire Period unless authorised by the Company.
The Hirer shall:
• Use the Equipment in accordance with the manufacturer's recommendations
• Comply with all road traffic laws
• Not exceed the vehicle manufacturer's roof load limits
• Regularly check that the Equipment remains secure
• Immediately stop using the Equipment and contact the Company if any damage or loosening occurs
The Hirer remains responsible for the Equipment throughout the Hire Period.
6. Vehicle Height and Driver Responsibility
The Hirer acknowledges that the Equipment increases the overall height of the vehicle.
The Hirer is responsible for determining the overall vehicle height and ensuring adequate clearance at all times.
The Hirer must not enter car parks, garages, drive throughs, height restricted areas, ferries or any structure unless satisfied that sufficient clearance exists.
Any damage arising from inadequate height clearance shall be the responsibility of the Hirer.
7. Liability for Loss, Theft and Damage
The Hirer accepts full responsibility for the Equipment from the commencement of the Hire Period until its return.
The Hirer shall take reasonable care of the Equipment and protect it from theft, loss, damage and misuse.
The Hirer shall be responsible for any loss, theft or damage occurring during the Hire Period regardless of whether recovery is available through a motor insurance policy.
8. Damage and Replacement Charges
The following charges may apply:
• Lost roof box key: £20
• Broken key in lock: £50
• Damage requiring repair: Actual repair cost up to a maximum of £300
• Roof box deemed beyond economic repair: £300
• Lost or stolen roof box: £300
• Lost or stolen roof bars or fitting kit: £150
The Company reserves the right to recover any costs exceeding the security deposit.
Minor cosmetic wear consistent with normal use will not normally incur a charge.
9. Accidents and Incidents
The Hirer must notify the Company as soon as reasonably practicable if:
• The Equipment becomes damaged
• The Equipment is involved in a collision
• The Equipment becomes detached
• The Equipment is lost or stolen
The Hirer must not continue to use damaged Equipment.
10. European Travel
European travel is permitted provided it is declared at the time of booking.
The Hirer remains responsible for complying with all local laws and regulations applicable to the Equipment.
11. Amendments and Cancellations
Amendments may be requested up to 7 days before the commencement of the Hire Period, subject to availability.
Cancellation charges are as follows:
• More than 14 days before hire: Full refund
• 7 to 14 days before hire: 50% refund
• Less than 7 days before hire: No refund
The Company reserves the right to waive cancellation charges at its discretion.
12. Late Returns
Equipment must be returned at the agreed date and time.
Late returns/Additional days beyond the agreed hire period may be charged at the following rates:
Medium: £15 per day
Large: £20 per day
Extra Large: £25 per day
The Company reserves the right to recover any additional losses, costs or expenses resulting from late return.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law.
Subject to the above, the Company shall not be liable for any indirect or consequential loss including loss of enjoyment of a holiday, accommodation costs, travel costs, missed journeys or other associated expenses.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
Let's Rack & Roll
Email: info@letsrackandroll.co.uk
Telephone: 07704749369